Privacy Policy

1. Who We Are

This privacy policy applies to Johnston Concrete ("we," "us," or "our"), a concrete contractor based in Johnston, RI. Our website is located at concretejohnston.com. If you have any questions about this policy, you can reach us at contact@concretejohnston.com or by calling (401) 586-9004.

2. Information We Collect

We collect information in two ways: directly from you, and automatically when you use our website.

Information you provide directly

When you fill out a contact form on our website, you provide us with information such as your name, phone number, email address, and a description of your project. We only collect what you choose to share with us.

Information collected automatically

When you visit our website, our hosting provider and analytics tools may automatically collect technical information about your visit, including your IP address, browser type, the pages you view, and the amount of time you spend on each page. This information does not identify you personally and is used only to understand how visitors use our site.

3. Cookies

Our website may use cookies - small text files stored on your device - to help the site function and to collect basic analytics data. Cookies we may use include:

• Functional cookies - required for certain features of the website to work correctly, such as embedded contact forms.
• Analytics cookies - used to count visits and understand traffic sources. Data collected this way is aggregated and anonymous.

You can disable cookies in your browser settings at any time. Doing so may affect the functionality of some parts of our website.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for concrete services.
• Schedule and manage service appointments.
• Communicate with you about your project before, during, and after the work is completed.
• Improve our website and understand how visitors find and use it.
• Comply with any legal obligations that apply to our business.

We do not use your information for automated decision-making, profiling, or any purpose unrelated to providing concrete services.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• Service providers - We use third-party tools to operate our website and contact forms (such as form hosting services and website analytics platforms). These providers process data on our behalf and are required to protect it.
• Legal requirements - We may disclose your information if required to do so by law or in response to a valid legal request.

6. Data Retention

We keep your contact and project information for as long as it is reasonably necessary to provide services and maintain business records. If you would like us to delete your information, please contact us using the details in Section 8 and we will fulfill your request within a reasonable time frame, unless we are required by law to retain it.

7. Your Rights

As a user of our website and a customer, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to any legal retention requirements.
• Opt out of any future marketing communications at any time.

To exercise any of these rights, contact us directly at contact@concretejohnston.com.

8. Contact for Privacy Concerns

If you have questions, concerns, or requests related to this privacy policy or how we handle your personal information, please contact us:

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

10. Links to Other Pages

For more information about our business, visit our home page, about page, or contact us directly.